Customer Service
Customer Service
Hours of Operation
Monday through Friday 9am to 5pm Pacific Time Closed
Holidays and Weekends
Shipping Policy and Rates
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US
First
Class
Mail
Service |
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•
Most
products
are
shipped
via
US
First
Class
Mail
with
eDelivery
Confirmation
for
Southern
California
residents
at
a
cost
of
$3.50
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US
Priority
Mail
Service |
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•
Packages
outside
the
Southern
California
area
are
shipped
via
US
Priority
Mail
with
eDelivery
Confirmation
at
a
cost
of
$5.00
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Next
Business
Day
Overnight
Delivery |
|
•
California
Only!
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•
California
Residents
delivered
via
FedEx
Standard
Overnight
at
a
cost
of
$15.00.
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Express
Delivery
Entire
United
States |
|
•
All
other
residents
delivered
via
FedEx:
Priority
Overnight
(before
10am
next
business
day),
Standard
Overnight
(before
3pm
next
business
day),
Second
Business
Day
and
Express
Saver
(three
business
day
delivery).
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•
Actual
shipping
costs
apply
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Special Notes: Some
products and prescriptions require an adult signature
for delivery. Please contact us with questions.
Insurance Billing
We are a provider for many insurance
companies and can bill them directly in most cases.
Please click on the following link to see which
insurance companies we currently provide for. In some
cases, a prior authorization is required by some
carriers and the staff at Park Pharmacy will work
diligently to provide all of the necessary paperwork
and information needed to obtain approval.
In the event we are unable to bill your insurance
carrier, please click on this link for a list of claim
forms that can be completed and submitted for
reimbursement from your carrier directly
Return Policy
Prescription medications are not
eligible for return or refunds.
Vitamins, supplements and over-the-counter products are
eligible for return/refunds with original receipt, in
original packaging and condition up to 30 days from the
date of purchase less cost of shipping.
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